Banking in the 21st Century

Course Details

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1 NGPF Academy Credit


The banking landscape has changed dramatically in the last decade with new entrants and new ways to engage with banks.

In this module, you'll learn:

  1. The differences between digital and "bricks and mortar" banks
  2. How the pandemic led to shifts in banking practices
  3. What challenger banks are and how they are competing for new customers
  4. Why big tech companies are interested in financial services and the products they plan to offer



NGPF On-Demand is asynchronous online PD you can do at any time! Each On-Demand module should take about 1 hour to complete. You can start and stop at any time and pick up where you left off. You will receive a certificate of completion after finishing the module.