Which Financial Services Companies Get The Most Complaints?
Answer (from CFPB and Consumerist): Credit reporting agencies (three of top four) and banks
As we have noted previously, 1 out of 4 consumers have errors on their credit reports, which highlights the importance of checking your credit reports every four months (you can get a free report on annualcreditreport.com from each of the three agencies (Experian, TransUnion and Equifax) so spread them out every four months). Here are the specific complaints being made about the credit agencies:
Also, consumers need to have some persistence to get these errors corrected although the credit agencies agreed recently to streamline their dispute resolution process.
Check out the NGPF Lesson on Credit Score Basics
About the Author
Tim's saving habits started at seven when a neighbor with a broken hip gave him a dog walking job. Her recovery, which took almost a year, resulted in Tim getting to know the bank tellers quite well (and accumulating a savings account balance of over $300!). His recent entrepreneurial adventures have included driving a shredding truck, analyzing executive compensation packages for Fortune 500 companies and helping families make better college financing decisions. After volunteering in 2010 to create and teach a personal finance program at Eastside College Prep in East Palo Alto, Tim saw firsthand the impact of an engaging and activity-based curriculum, which inspired him to start a new non-profit, Next Gen Personal Finance.